What is the Sleep, Park & Fly package?
Are you travelling and want to park your car at the hotel for a longer period of time? Then book the Sleep, Park & Fly package at Hobbit Hotel Zaventem. When you book this package, you can leave your car at the hotel for a maximum of 21 days, even if you are not staying at the hotel during this period.
Are the hotel rooms adapted to people with disabilities?
Both Hobbit Hotel Mechelen and Hobbit Hotel Zaventem have a room with adapted facilities. Please contact the hotel reception directly to book this room.
Will I receive a reservation confirmation?
Yes, after making a reservation, you will receive a booking confirmation from Hobbit Hotels at the email address you provided.
Didn’t receive a confirmation? First check your junk mail folder or contact the Hobbit Hotel where you will be staying by phone or e-mail.
Can I cancel or modify a booking with Booking.com or another online travel agency?
Have you booked through Booking.com or another online travel agency? Then we cannot cancel or change your reservation. Please contact the online travel agency concerned.
Is online reservation safe?
Booking online through the Hobbit Hotels website is secure. Your details are encrypted and transmitted over a secure connection. We handle your data with the utmost care.
Can I book a double bed?
Our hotels mainly have double beds. Some rooms are double rooms with single beds that can be pushed together. You can make your choice when booking.
Can I add breakfast to my reservation at a later time?
Yes, you can! Please contact the hotel where you will be staying by phone or e-mail or indicate during check-in at the hotel that you would like to add breakfast to your reservation. Our employees will be happy to arrange this for you!
Can I make a reservation for someone else?
Yes, you can! Please enter the details of the person or persons who will be staying at Hobbit Hotels during the reservation process. You can have the booking confirmation sent to an e-mail address of your choice. When booking multiple rooms, you can specify a main guest per room when booking, so that you can check in separately if needed.
How do I know if my online reservation was successful?
If your online reservation is successful, the message ‘Reservation accepted’ will appear on your screen along with your unique reservation number.
In addition, you will receive a reservation confirmation within a few minutes at the e-mail address you provided. Therefore, ensure that you always provide a correct e-mail address when booking. Didn’t receive a confirmation? Check your SPAM folder or contact the hotel where you will be staying by telephone or e-mail.
Can I enter any wishes or comments when booking online?
Yes, you can. If you have a request or comment during the online reservation (e.g. a request for a specific room or a late arrival), you can use the comments field that appears during the reservation process. Special requests cannot be guaranteed, but we will do our best to accommodate your wishes.